Effective Date: 29/07/2025
Introduction
Welcome to Alova, operated by Gamifytech Solutions Pvt Ltd (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our application, Alova. By accessing or using our app, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our app.
Contact Information
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@alova.one
- Address: Gamifytech Solutions Pvt Ltd, HD-358, WeWork DLF Forum, Cyber City, Phase 3, Sector 24, Gurugram, Haryana (122002)
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, age, job role, and other information you provide when registering or using the app.
- Usage Data: Information about how you interact with the app, such as pages visited, features used, preferences, and app activity.
- Device Information: Device type, operating system, IP address, unique device identifiers, and mobile network information.
- Location Data: With your consent, we may collect location data to tailor content according to your region.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, personalize, and improve the Alova app experience.
- To send you updates, newsletters, and notifications relevant to AI news, events, and resources.
- To analyze app usage and improve our services.
- To respond to your inquiries and provide customer support.
- To monitor and analyze trends, usage, and activities.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:
- Service Providers: We may share your data with third-party service providers to assist with app functionality, analytics, marketing, and customer service.
- Legal Requirements: We may disclose your information if required by law, in response to legal processes, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.
4. Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Choices
- Opt-Out: You can opt out of receiving newsletters or promotional communications by following the unsubscribe instructions provided in emails or contacting us at support@alova.one .
- Access and Correction: You may request access to, correction, or deletion of your personal information by contacting us.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on the app and updating the “Effective Date.” Your continued use of the app after such changes constitutes acceptance of the updated Privacy Policy.
8. Children’s Privacy
Alova is not intended for children under 13. We do not knowingly collect or solicit personal information from anyone under this age. If we learn that we have collected personal information from a child under 13, we will promptly delete it.
9. Third-Party Links
The Alova app may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices.
